Bitcasino.io has been around since 2014, when it was established by Moon Technologies B.V. Since its inception, it has managed to earn quite a reputation among casino players, thanks to several unique features.
Bitcasino Bonus Program
Unlike most cryptocurrency casinos we have reviewed, such as 7Bitcasino, FortuneJack, and others, Bitcasino.io has taken a rather unstandardised approach to bonuses and promotions.
Namely, there are no classic welcome deposit and no deposit offers. Instead, all rewards and bonuses are distributed through the casino’s loyalty program named Loyalty Club, as well as tournaments, regular daily and weekend cashback deals, and other promos.
There are seven levels in the Loyalty Club of Bitcasino.io. Each time players make a real money bet, a number of loyalty points will be credited to their account. The more you wager and the bigger the bets, the more points you will generate and the faster you will move up the levels of the loyalty program.
The prizes you can expect to win are real money payments, up to 10% cashback, free chips, loyalty point multipliers, and many other tailor-made bonuses.
Bitcasino.io clearly hopes that the diverse loyalty bonus scheme is enough to appeal to players and create a stable fanbase. In all honesty, this strategy seems to be working out for them. With the addition of daily and weekend cashbacks, as well as specialised bonus deals from some of the providers, such as daily Pragmatic Play’s Drops and Wins, Summer of Love by Yggdrassil, and others, there are some great prizes to be claimed at Bitcasino.io.
Bitcasino Review
The casino boasts a remarkable game portfolio with over 3,000 titles from 55 different providers, including the top dogs of the industry, such as NetEnt, Microgaming, Play’n GO, Evolution, Red Tiger, Playson, and many more that are available through the casino software powered by hub88. There are even provably fair games from OneTouch, which allow you to trace back every result and see how random and fair it was.
What’s more, Bitcasino.io has earned some bragging rights by being one of the first cryptocurrency casinos to get licensed and regulated. Namely, it has obtained a gaming licence from the Government of Curaçao and its regulatory body, eGaming.
You’ll get to browse this site rather effortlessly. The casino has one of the most user-friendly websites in the industry, packed with dozens of settings and all the information you might need during your stay.
However, there is something about Bitcasino.io that threatens to spoil all the fun. Namely, players from Australia, alongside their counterparts in the UK, the USA, and some other countries, are not allowed to play on this platform.
Furthermore, the complete lack of traditional welcome bonuses for new players represents an even greater cause for concern. Instead, there is a loyalty program through which all rewards are distributed.
User Experience
Bitcasino.io is an intuitive gambling platform. It is so easy-to-use, fast, and detailed that few others can match its splendour and functionality.
For starters, you can find all the vital sections of the casino, such as games, promos, loyalty bonus status, and others, on the left side of the screen in the form of a slide menu, which facilitates the navigation considerably.
Once you’ve decided that it is time to play, you can click on the All Games tab and open the entire portfolio containing over 3,000 titles. There, you can find additional filtering options, such as sorting games according to their categories, providers, popularity, volatility, hit ratio, RTP, and others.
The site also abounds in different settings you can tweak to make the playing experience even more personalised. For example, you can choose between two skins of the site, a darker and lighter one, each of which is perfect for different parts of the day or night. Then, there’s the option of browsing the site in English, which might suffice for players from New Zealand or Canada. Still, for other players, the casino has prepared Spanish, German, French, Portuguese, Chinese, and other languages. Also, there is the Live RTP tab that tells you how much the games have been paying so that you can see which ones have been the most generous lately.
Finally, all of the pages load quite quickly, and the site is thankfully free of glitches and freezes that plague many of its counterparts. Therefore, you can expect to have a seamless gaming experience in Bitcasino.io.
Games
The first word that comes to mind when trying to describe Bitcasino.io’s lobby is jaw-dropping. With over 50 providers supplying the games, it’s no wonder there are more than 3,300 pokies, blackjack, roulette, poker, live casino games, provably fair games, multiplayer slots, and more. Some of the world-renowned providers you can encounter while browsing the catalogue are:
- NetEnt
- Microgaming
- Play’n GO
- Quickspin
- OneTouch
- Red Tiger
- Pragmatic Play
- Yggdrasil
- Betsoft
- Playson
- Evolution
- Ezugi
- Blueprint
As we have mentioned before, the games are categorised according to numerous parameters — from their types and providers to their RTPs and popularity. The most popular categories of games include:
- Slots
- Jackpot Slots
- Blackjack
- Roulette
- Baccarat
- Live Casino
- Skill Games
- Scratchcards
- Table Games
Pokies & Slots
Pokies or slot machines count as a category with the most representatives. There are over 3,000 pokies alone, led by the all-time classics such as Dead or Alive 2, Starburst, Book of Dead, Gonzo’s Quest, Reactoonz, Vikings Go Berzerk, Sweet Bonanza, and many others.
As a subcategory of slots, jackpot slots are there to open the door to the biggest payouts in the online casino industry. Here, you will find the slots from the global progressive jackpot network, such as Microgaming’s Mega Moolah and Wheel of Wishes, with payouts worth millions. Speaking of Microgaming, their multiplayer slots, such as Avalon Multiplayer, will allow you to experience the best of community casino gaming out there.
The Table Games section is home to over 50 roulette, blackjack, and poker games, such as Classic Roulette or Texas Hold’em PRO by OneTouch. This developer is in charge of providing provably fair games to the casino. Other notable RNG-powered titles include those from Evolution’s First Person series of games that mimic the experience from the live tables.
Speaking of live tables, there are close to 200 live games from the likes of Evolution, Ezugi, Asia Gaming, Pragmatic Play, and other notable providers. The selection of games includes those that most players hold dear, like Infinite Blackjack, Lightning Baccarat, Casino Hold’em, and many others. Live game shows and a special Bombay Club section for high rollers bring an additional dose of excitement, not to mention great payout potential, thanks to the high betting limits that start at a minimum of mBTC 5.
Customer Support
Bitcasino.io excels in another area as well, and that is its customer support. The casino hosts one of the most comprehensive help centres in the industry, and its FAQ section contains over 60 articles that answer hundreds of burning questions about the casino and its services.
Of course, if you have any further questions, you can always contact the 24/7 live chat support that offers not only English but also Chinese, Portuguese, Russian, Korean, and other languages. You can see which languages the agents speak by looking at the flags under their names in the chatbox.
The live chat service is best for urgent matters and potential freezes and glitches. If you want to get some general information or further explanations, you can send an email using the built-in message platform.
Our interaction with the customer support agents was enjoyable. They usually respond in under a minute and are quite knowledgeable, so they should be your go-to option should any problems arise.
Licensing and Security
Bitcasino.io is one of the first crypto gambling platforms to receive a license from any regulator. It has been licensed by the Government of Curaçao’s and its licensing authority, eGaming, which is a clear signal the casino abides by the rule of law.
In addition to offering games that have been tested and verified by the gambling jurisdiction that has issued its business license, the casino also maintains partnerships with agencies that work on preventing the negative influences of gambling on sensitive groups, such as GamCare and Gambling Therapy. These partnerships are a clear indicator of the operator’s commitment to responsible gambling policy, just like the casino’s self-exclusion program designed to aid those players who can’t seem to control their gambling urges.
Finally, all payments and personal files are protected by state-of-the-art encryption methods and firewalls, so you can rest assured knowing no third-party access to your info is permitted.
Bitcasino Registration, Deposits and Withdrawals
Registering an account with Bitcasino.io is pretty straightforward. First of all, you can use a shortcut and register a playing account through your existing Facebook and Google accounts, in which case you only need to give the casino permission to use the details from those two platforms, and you will be good to go. Of course, if that seems like too much information disclosure for your taste, you can always opt for the classic email registration procedure. Here’s what you’ll need to do:
- Follow the links on our page that will take you straight to Bitcasino.io’s homepage.
- Click on the glittering orange “Sign Up” button in the upper right corner of the page.
- Input the necessary information, such as username, password, DOB, and email.
- Click on the notifications icon and open the verification message with the instructions.
- Head to your inbox and locate the verification email.
- Click on the link to complete the procedure.
- Start playing!
There is no need to provide any extra details or documents in order to play. After you’ve completed the steps mentioned above, you will be allowed to deposit and play your favourite games.
How to Deposit Money
It is safe to say Bitcasino.io is all about cryptocurrency gambling. It covers all the major cryptocurrencies, such as Bitcoin, Etherum, Litecoin, as well as some aspiring ones, including Tether, Cardano, Ripple, and others. The only fiat currency the casino supports at the moment is the Japanese yen. It used to offer transactions in euros, so don’t be surprised if there is a mention of this currency somewhere in the Terms and Conditions.
The following table includes all the cryptos and other currencies you can use at Bitcasino.io:
| Cryptocurrencies | Fiat currencies |
| Bitcoin | Japanese yen |
| Litecoin | – |
| Tether | – |
| Ethereum | – |
| Tron | – |
| Cardano | – |
| Ripple | – |
The minimum deposit is set at 0.0005 BTC or the equivalent in other cryptos, while there are no maximum deposit limits. Another area where Bitcasino.io deserves credits is the speed of transactions. Namey, all transactions arrive almost instantly and incur no fees from the casino, which is great news.
What’s more, the casino even allows you to use your credit card, bank account, or Apple Pay to purchase and deposit cryptocurrencies via MoonPay, which represents huge relief for those players who don’t have crypto wallets already.
The entire deposit procedure looks like this:
- Click on the Deposit tab in the upper right corner of the page.
- Select the cryptocurrency you wish to use. If you want to add new crypto, click on “Add/Remove Wallets” and select which one you want to add or remove.
- Copy the one-time address and insert it into the designated field in your crypto wallet, or scan the QR code.
- Input the amount you wish to deposit.
- Initiate the transaction.
- Once the deposit is confirmed, you will receive a notification that your account has been funded.
How to Withdraw Funds
The cashout policy at Bitcasino.io is one of the reasons why this operator is positioned so highly among the top cryptocurrency platforms. Namely, there are no deposit wagering requirements that you need to complete before you can request a cashout.
The minimum withdrawal amount is 1 mBTC (0.001 BTC) or the equivalent in other cryptocurrencies. Almost all withdrawals are processed within 10 minutes since that is the amount of time needed for a blockchain confirmation of the transaction.
Moreover, the KYC policy for withdrawals only kicks in when you are requesting a payout larger than 2,000 euros (in cryptocurrency equivalent), which ensures complete anonymity. Of course, the casino reserves the right to ask for copies of an ID card, passport, and other documents even prior to that, but in most cases, it won’t.
To complete a withdrawal procedure successfully, complete the following steps:
- Click on the “Account Name” button located in the upper part of the screen.
- Press the orange “Withdraw” key next to your crypto balance.
- Enter the withdrawal amount.
- Input the unique address of your crypto wallet.
- Confirm the transaction.
Bitcasino App
Bitcasino.io also caters to the needs of New Zealanders, Canadians, and players from all other available jurisdictions who love placing bets on the go. The casino has launched a mobile web browser version that is the spitting image of the desktop site in all aspects — from functionality and navigation to the games that are offered.
Thanks to the HTML5 technology powering the games, Android and iOS users will have almost the same number of titles at their disposal as all desktop users. Of course, if some providers have made their games unavailable in certain regions, that’s on them and not on Bitcasino.io.
The games load quickly, and we haven’t experienced any problems with them, which means you don’t need a lot of computing power to enjoy top-class gaming from Bitcasino.io.
Furthermore, most of the games are accessible in both the landscape and the portrait mode, thus giving you the option to arrange the gameplay according to your personal preferences.
Regrettably, there isn’t a dedicated mobile app you could download on your mobile device yet, which is something that the operator should introduce in order to be one step ahead of its competition.
Final Thoughts
To sum up, we must say Bitcasino.io is rightfully considered crème de la crème of cryptocurrency online casinos for New Zealanders, Canadians, and all other players worldwide.
With the help of its massive game portfolio, fast and reliable payment methods, and friendly and responsive customer support, the operator has positioned itself as one of the top crypto operators.
Regrettably, though, there aren’t any welcome bonuses. We hope Bitcasino.io will consider including them in the future, as their introduction would attract even more players.
All in all, Bitcasino.io ticks all the right boxes, and we can recommend it to all players looking for a proper online casino experience.
